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Credit Union Call Center Insider Steals $7M 📱
Frank McKenna
May 13, 2025
Hello fraud fighters đź‘‹
I've got good stuff for you this week. Read on, please.
Top Fraud Snippets This Week
Infected - A Doge employee's computer was infected with Malware, and a steady stream of his users’ names and passwords have been popping up for sale across the dark web. His credentials appear in over 50 published breaches. Read More
He Sounded Too Happy - A student fell under “Digital Arrest” for a month and was forced to check in daily for a video call with a police detective who eventually demanded $70,000 bail to release him. The student said he sounded too happy, so he called the police. Read More
$1 Trillion - A fraud expert says losses are approaching $1 trillion a year from criminal gangs stealing US Government money, and all Americans’ PII is on the dark web now. Read More
AI Deepfake Testimony - A man who was murdered two years ago gave a victim impact statement in court this week with a deepfake video his family created using just a single picture of him and his cloned voice. Read More
Ghana Fraud Surge - Ghana's economy is so bad that kids are now committing fraud to survive. Officials there are alarmed as cases of fraud have doubled this year already. Read More
Wild Ride - 119 Amtrak employees worked with crooked doctors to pull off a $12 million insurance heist. Shockingly, half of those employees still haven’t been fired. Read More
45,000 Chickens - A farmer is accused of fowl play, fraudulently reporting the theft of 45,000 chicks to police. After two years of investigation into the report, the police arrested him. Guess you could say the chickens came home to roost. Read More
Blood Fraud Round II- The boyfriend of Theranos fraudster Elizabeth Holmes has just launched a startup that promises to do the very same thing Holmes did years ago. Even better, Holmes is advising the startup from her prison cell. Read More
Is The South Beach Bust Out Syndicate Getting Busted Up?
An arrest of a 58-year-old man in Miami who was caught with 20 cars, 10 of which he bought in a single month, could mark a turning point in one of the most sophisticated and far-reaching bust-out rings operating in the country right now.
Omar Guarda was arrested by police after Bomnin Chevrolet, one of the largest dealers in the nation, called to report suspicious activity after they noticed a spike in fraud at the dealership.
USAA Burned By Outsourced Call Center - Teleperformance - In $7 Million Fraud
When Destane Glass wasn’t defrauding the PPP Loan fraud program, she targeted elderly USAA customers’ bank accounts.
She had friends that worked at Teleperformance, a company that handled customer service calls for USAA, and she told them “send me old customers that have a lot of money in their accounts” - which they happily did.
After getting the information she created large counterfeit checks and recruited people on social media to help her deposit those in Chase, Navy Fed and other banks.
These 21-Year-Old AI Tech Bros Want You To Cheat On Everything
A new AI called “Cluely” promises to make cheating and lying 100% undetectable using the power of generative AI. The company's founders were expelled from College for creating an AI app to help students cheat. One of them even used it to cheat through an interview with Amazon and score an internship.
Whether it's an internal meeting, a job interview, a sales call, or a date, the AI app on your desktop or phone will give you all the answers in real time. It watches what is on your screen and what is being discussed to help you answer questions.
And if you’re worried about your company finding out, don’t be. With the shortcuts they provide, the app cannot be detected by keyloggers that companies use to monitor employees.
For some reason, Silicon Valley is throwing millions at these guys who claim they are creating the future of Humanity 🙄.
She Ran The Credit Union’s Fraud Dept While Running A Big Fraud Scheme
Kelly Jo Mizzuna managed the fraud queues, reporting, and investigations at Altana Credit Union. Unlike other fraud fighters who stop fraud, she used her position to commit fraud.
She would issue duplicate cards to herself from customers’ accounts or take cards that were delivered back to the operations center. She would use the cards at local retail stores.
When customers called to report the fraud, she personally handled the investigation and issued refunds.
No Days Off - Scammer Goes To Work With IV
I found this on Telegram this week. A scammer's boss calls him a “role model for his generation” for refusing to call in sick. Instead, they had the doctor give him an IV, and he continued to scam away.
Note all of the mobile phones he is using to contact multiple victims 👇️
North Korean IT Workers Infiltrated Fannie And Freddie Mac
IT Workers linked with the North Korean government, infiltrated Fannie Mae and Freddie Mac, and have been referred to the DOJ for criminal prosecution. That’s what Director Bill Pulte, the new director, told Bloomberg this week.
“We recently criminally referred some North Koreans and Chinese for working inside Fannie Mae and Freddie Mac,” he said.
It’s unclear how many workers they detected, but they did fire over 100 workers several weeks ago, who they claimed were linked to internal fraud and corruption.
Lexis Nexis Report - First Party Fraud Doubles Banks Hit By More Automated Bots
Lexis Nexis released a new report today, “Is This The Calm Before The Storm?” It provides 65 pages of compelling stats based on its analysis of over 104 billion transactions on its identity network.
The most interesting finding is that first-party fraud accounted for 36% of all fraud attempts, doubling over last year and automated bot attacks against banks are up 18%!
Scammers Brag About a $13 Million Kill On a Victim And Their $2.5 Million Commission
A telegram post sheds light on a massive loss a pig butchering victim suffered this week, which resulted in a USD 2.5 million commission to the dog pusher (scammer).
The scammers joke about retiring and buying a wife from the Maldives. It’s an interesting glimpse into the mindset of scammers in Cambodia.
This Merchant Normally Sells $600 A Month. Then Bam.. $2.5 Million!
A tiny merchant is in trouble after its sales spiked to $2.5 million in a week. The merchant normally only makes $600 in sales a month selling media players and FireTV Sticks.
They are freaked out because the processing fees alone are over $10,000. What would you do?
Death Row Inmates' Identities Fueling New Fraud Schemes
You don’t get fraud alerts when you’re on Death Row, and that’s precisely why they are scammers’ latest targets for identity theft.
A report published by David Maimon of Sentilink reveals that one in ten inmates on death row have had their identities compromised.
He reveals that a fraud ring is stealing the identities of death row inmates based in Texas to open bank accounts, build credit, and register businesses before disappearing with large sums of money.
Credit Union Fraud Fighter Has Launched! 🚀
Do you work for a credit union?
If you do, then you want to see this 👉️ Hailey Windham has started CU Fight Fraud, a service to help credit unions bolster their fraud defenses.
This is a first-of-its-kind fraud-fighting consultancy focused exclusively on helping credit unions with their unique pain points.
This is a big win for the good guys!
That’s a wrap on another edition of FrankonFraud, the weekly newsletter that delivers all the most interesting news on fraud and scams for the week.
I hope you have a fantastic fraud-fighting week ahead!
FrankonFraud